Troubleshooting Missions

Missions are auto-executable workflows. If you run into a troubleshooting situation, use the scenarios below to identify the issue and follow the recommended steps. If you need further assistance, reach out to Lineaje Support at: [email protected].

chevron-rightAbort a missionhashtag

If you want to pause your current mission and switch to a different activity, click the Abort Mission button located in the bottom left corner of the screen. Aborting a mission pauses your progress. You can return later and continue from where you left off.

chevron-rightAgent is taking too longhashtag

A typical run time for an agent is ___. If it takes longer than that, do _____

chevron-rightThe mission freezes and stops making progresshashtag

If the mission stops responding or the progress bar no longer moves, the system may be stuck on a background task.

What you can do:

  • Abort the mission and run it again.

  • ?

chevron-rightRe-run the mission and re-enable policieshashtag

?

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